Student Guidelines

When staying with a host family, you will become a guest, and guests should follow homestay rules. Here are some of the guidelines and responsibilities to help you make your homestay experience an enjoyable one.

  1. Dial 9 1 1 in case of an emergency to reach an ambulance or the police.
  2. Keep your homestay address and host’s number in your pocket if you go out on your own. You should be able to call if you get lost in the city. 
  3. Always ask questions if you are not sure about something or want to know directions. Ask your host for assistance if you do not know how to operate any house appliances, equipment or cleaning tools.
  4. Do not bring strangers to the house without permission from the host family.
  5. If you want to bring a friend home, please ask your homestay family in advance if it is all right to do so. Do not forget to confirm the visiting hours with your host family.
  6. Always let your host family know what time you will be home. Host families can get extremely worried about your safety.
  7. If you plan to eat out, please call your host family at least 2 hours in advance and let them know that you will eat outside.
  8. Find out when you can receive calls and for how long you can keep the phone busy. If you make long-distance calls from the host family’s home, you must use a calling card or collect calls. It is best to use your favourite messenger app over the internet or your mobile phone to save money.
  9. Ensure that you don’t speak loud on the phone or computer at late hours; for example, between 11 PM and 8 AM.
  10. For washing your laundry, speak to your host family upon arrival about how to use the washer and dryer, if available, and when you can wash your laundry. Most hosts will allow students to use laundry washers. You to use the washer and dryer once a week or twice a month to reduce the environment’s impact. Ask your host for more information about this subject.
  11. When sharing a bathroom with other family members or a fellow student, please find out when the best time to shower and how long. It is your responsibility to provide your bathroom supplies such as towels, shampoo, body wash, toothpaste etc. You may need to share bathroom cleaning responsibility to clean your bathroom safely and what cleaning tools to use. Ask your host, please. Do not assume that you can clean your bathroom the same way you did at home. You are responsible for keeping your bedroom clean and tidy. 
  12. The host family will expect good cleaning habits and good hygiene. For example, the host family usually would like you to remove your plate and utensils from the table after eating. Dispose of food leftovers in the compost and place your dishes in the dishwasher. However, you are not be required to do general house chores such as babysitting, gardening, house cleaning, or taking out the garbage or recycle, etc., unless you volunteered to do so.
  13. Don’t forget to turn off the lights when you leave your room. Please turn off the TV or radio when you are not using them. No loud noise is usually allowed at the homestay. Kindly be mindful when sharing a home with others.
  14. You must purchase emergency and medical insurance covering any medical expenses that may happen during your stay and study abroad. Contact your school or insurance provider for more details about insurance options. Ensure that you give a copy of insurance details and emergency contact details, like your parent or a family member, to the host upon arrival at the homestay.
  15. Neither the host family nor the agency takes any responsibility for your medical or emergency medical expenses. The agency does not assume any responsibility for any injuries you suffered while in the host family’s care. Please consider getting insurance that covers both health care and hospitalization.
  16. Should you have concerns about your stay that you cannot discuss with your hosts, please write an email to the agency representative.
  17. If any physical abuse occurs to a minor or a disabled person, the agency will report the incident to the police. If you suffer any injury or abuse, call 911 to speak to the police and call for an ambulance.
  18. When you accompany your host family on holidays, outings, or trips, you must pay for travel arrangements, admission tickets, and personal expenses. The host family will pay for accommodation and food.
  19. You will live in a multicultural society. At the agency, we make sure that we accept families from all backgrounds who are willing to speak English to improve students to improve their skills. Smoking is not allowed indoors in most homestays and public buildings. Please ensure that you do not violate rules to not get in trouble or receive a fine.
  20. International students must pay attention to local laws and bylaws, respect human rights and freedoms, women’s rights, freedom of speech and animal rights, environmental protection and recycling rules. Yes, freedom of speech and disrespect is not one of the same. So be careful, please. 
  21. Remember these two words, “Please” and “Thank you.” They go along way; especially, with homestay hosts and your school teachers.
  22. During the Covid-19 pandemic, all returning travellers, international students, and newcomers are required to follow the directions of the local health authorities and boarder control upon arrival, such as the Covid-19 testing vaccinations when available, 14-day quarantine period after arrival, physical distancing, washing hands and wearing masks indoors.
  23. As a user of our agency services, you must review this program’s terms and conditions.